One inbox for your entire team
- Enable multiple agents to chat via a single WhatsApp number
- Automatically tag or assign a team members
- Set up SLA to ensure queries are answered on time
2x your response rates
Stop leaking customer data into your team members' personal devices.
Get a 360℃ conversation history
- Entire conversation history available for your reference.
- Take quick notes for contextual conversations.
- Powerful search options with phrases, words, or numbers.
Multiple team support
- Create separate groups and tag or assign conversations to groups or individuals.
Secured and private
- Keep your customer data safe and secure.
Native Android & iOS apps
- Converse with your customers from mobile devices.
Built for scale
Advanced routing and SLA options ensure WhatsApp becomes your company's unfair advantage. Get entire sales or support team members on WhatsApp.
Auto-assign conversations for better productivity
Your customers hate waiting. Based on your customer requirements, Peach automatically assigns agents who can resolve the query at the earliest.
API and Integration
Readily integrates with CRMs like Salesforce, HubSpot and more. Use APIs and Webhooks to integrate Peach into your workflows.
Enterprise grade security
Our enterprise-grade security seals ensure your customer data stays intact at all times.
We understand your business is unique. That’s why we can help you with customized interactions specific to your business.