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Shared Inbox

One inbox for your entire team

Enable multiple agents to chat via a single WhatsApp number.

  • Enable multiple agents to chat via a single WhatsApp number
  • Automatically tag or assign a team members
  • Set up SLA to ensure queries are answered on time
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2x your response rates

All-in-one platform

Stop leaking customer data into your team members' personal devices.

Get a 360℃ conversation history

Entire conversation history available for your reference.

Internal Notes

Take quick notes for contextual conversations.

Powerful Search

Powerful search options with phrases, words, or numbers.

Multiple team support

Create separate groups and tag or assign conversations to groups or individuals.

Secured and private

Keep your customer data safe and secure.

Native Android & iOS apps

Converse with your customers from mobile devices.

Scalable

Built for scale

Advanced routing and SLA options ensure WhatsApp becomes your company's unfair advantage. Get entire sales or support team members on WhatsApp.

Auto-assign conversations for better productivity

Your customers hate waiting. Based on your customer requirements, Peach automatically assigns agents who can resolve the query at the earliest.

API and Integration

Readily integrates with CRMs like Salesforce, HubSpot and more. Use APIs and Webhooks to integrate Peach into your workflows.

Enterprise grade security

Our enterprise-grade security seals ensure your customer data stays intact at all times.

Customizable Bots

We understand your business is unique. That’s why we can help you with customized interactions specific to your business.

Ready to transform conversations into conversions? Set up your team inbox in under 30 minutes.