Ultimate Guide: How to Use WhatsApp Shared Inbox for Your Team

Implementing a WhatsApp shared inbox for your team can be a game-changer for your customer service strategy. This comprehensive guide covers the benefits of using a shared inbox, how to set one up, and best practices for managing it effectively. Improve communication and collaboration within your team to provide a seamless customer experience.

How to choose the right WhatsApp Team Inbox for your company?

Are you considering using WhatsApp to communicate with your customers? If so, it's important to choose the right team inbox to manage your messages. In this blog post, we'll walk you through the key factors to consider when choosing a WhatsApp team inbox, including features, pricing, integrations, and more. Whether you're a small business or a large enterprise, this guide will help you select the right WhatsApp team inbox to meet your unique needs.

How to Take Advantage of WhatsApp Team Inbox for your Sales Team: A Complete Guide

Shared Inbox can help sales teams to think beyond conversations and close deals faster. Here are 3 key ways sales teams can leverage Team Inbox and get the best out of it

9 Tips to Get the Most out of Your WhatsApp Team Inbox

From replying to customer queries to increasing productivity, routing messages, @ mentioning teammates, using disposition fields, ticketing - Shared Inbox can help you in a lot of ways you've never imagined.

Ultimate Guide: Content Planning for WhatsApp Newsletters

Content planning for WhatsApp newsletters involves creating short, valuable messages that are personalized and timed. In this blog, you'll learn how to create a curated content plan for your newsletters on WhatsApp

Streamlining Customer Support with WhatsApp Team Inbox

As WhatsApp is a conversational medium, you can use it to request feedback in a more natural, intuitive way. It's a great chance to gauge your customers' satisfaction levels and ask questions that help you learn where you can improve your customer support, products, or services.

Email vs WhatsApp Newsletters: Which Suits you the Best?

With the rise of WhatsApp newsletters, what is the fate of Email newsletters? Is WhatsApp better? If yes, how? Who can use it? We'll answer the most seeked FAQs in this write up

CALCULATOR: WhatsApp vs Emails... It's not about cost. It's about Conversions!

Is email deceiving you to believe it is the best channel to increase your revenue? Are you sure? From our observations. WhatsApp can literally fetch you 10x better conversions at much LOWER cost

7 Proven Ways to Improve Your WhastApp Quality Rating

Seeing dip in your WhatsApp Quality Rating? Getting stuck in a low-score loop forever? Read more to understand how you can improve it further and reach more potential customer in one shot!

Think Beyond WhatsApp Broadcasts, Think WhatsApp Newsletters

Unlike Bulk Broadcast, WhatsApp Newsletters focuses on 'Right Message at the Right Time' Philosophy Making Your Customers Fall In Love with Your Brand, Not the Other Way Around

5 Reasons WHY Your Business Needs WhatsApp Shared Inbox

Add a layer of team collaboration to your WhatsApp Business Account. Send, Receive, Reply, & Respond to your Customer Query on WhatsApp using Shared Inbox.

10 Min Guide To WhatsApp Business Account vs WhatsApp Business API (2023)

Understand which one suits your business the best. Is it WhatsApp Business Account or WhatsApp Business API? Let's deep dive and understand!

WhatsApp Newsletter: #1 Ridiculously Easy Way to Grow Your Business

Send Newsletters to Your Audience on WhatsApp on a Regular Basis. WhatsApp newsletters are paid bulk messages via WhatsApp to share relevant and valuable information with customers.

WhatsApp Quality Score & Broadcast Limits: A Complete Guide

In this blog post, we will provide a complete guide to WhatsApp Quality Score and Broadcast Limits. We will cover everything you need to know about these important features, including how they work, how to optimise your Quality Score, and how to avoid exceeding Broadcast Limits.

A Guide to Customer Retention on WhatsApp

Customer retention is crucial for any business, and using WhatsApp as a communication channel can help you maintain strong relationships with your customers. In this guide, we will explore best practices for using WhatsApp to retain customers, including how to personalize your messaging, provide excellent customer service, and keep your business top-of-mind for your customers. Whether you're just starting to use WhatsApp for customer communication or you're looking to improve your existing strategy, this guide has something for you.

WhatsApp Shared Inbox: Keep All Customer Conversations in One Place

A shared WhatsApp inbox is a collaborative team inbox for your entire team to respond to your customer queries over a live chat in real-time. It organizes all of your WhatsApp conversations, allowing your team to quickly prioritize and resolve issues in one place.

WhatsApp Standard Product Catalogue vs. Peach Catalogue

Are you tired of using outdated marketing tactics to promote your products? It's time to upgrade your game with Peach! Our platform allows you to easily create and send professional product catalogues to your customers and potential clients. Say goodbye to tedious manual catalogue creation and hello to streamlined marketing efforts with Peach.

WhatsApp marketing in 2023: Complete Guide

A comprehensive guide on WhatsApp marketing in 2023. In this guide, we will cover the latest trends and best practices in WhatsApp marketing, including how to create effective campaigns, build relationships with customers, and measure the success of your efforts. We will also discuss the potential challenges and limitations of WhatsApp marketing, and provide tips and strategies for overcoming them. Whether you are a beginner or a seasoned professional, this guide will help you stay ahead of the curve and maximise your success with WhatsApp marketing in 2023.

WhatsApp List Building: Go from 0 to 1000 in 30 days

Ultimate guide to build your list on WhatsApp

All You Need To Know About Consent-Based Marketing on WhatsApp

Moving beyond bulk messaging, buying customer numbers, and more.

Definitive Guide: Send & Manage Newsletters on WhatsApp

Although emails provide easy reachability to reach your audience, it isn’t the most successful or efficient method. No longer the timing is optimal, and even if you find the time to read them, they are bogged down under a hundred other emails. While most of your competitors are still figuring out a way to break this email newsletter space, there’s an alternative. WhatsApp newsletters… Right from open rates to click rates, WhatsApp beats email on any day - hands down.

30 WhatsApp Templates You Can Steal From For Your Next Campaign

If you're using WhatsApp Business API, you need to send a WhatsApp Template Message to initiate a conversation with users. But, all the formatting rules & guidelines might be too confusing if you're just getting started. In this blog, I've more than 30 WhatsApp Business message templates you can use for your campaigns right away!

Email marketing is dead. WhatsApp is taking over. But is your business ready for it?

Email marketing is a thing of the past and WhatsApp is where your audience spends most of their time. So it's high time for brands like yours to ride this latest wave to maximize engagement and revenue. Read More...